Dynamic Weather was perfect – easy to use, simple integration, and we quickly had professional quality weather info slides. The only problem we encountered was that the weather provider (Yahoo) was not providing correct weather information for our specific area. So, a quick email to customer support – which was responded to almost immediately with an explanation and a recommendation to move up to DataPoint, which has a more helpful weather link. The even made a generous offer to make the upgrade work for us. DataPoint is almost as easy to use as Dynamic Weather (the documentation is excellent). We’re using some of the professional templates provided – easily customized. Our guests our happy. Our staff is happy.
I’ve worked with customer support at dozens of companies. PresentationPoint, by far, has been the most responsive of all, and their immediate attitude of “make-it-right”, going beyond what is expected, is much appreciated! A great product. And great support.