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Answers to Frequently Asked Questions about Datapoint

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Troubleshooting

 
Troubleshooting
 

Why is my data refreshed so slow?

First of all you have to take into account your data source type. For text files and Microsoft Excel worksheets DataPoint is watching when the file is modified. In that case DataPoint will re-open the file and read its data. Microsoft Excel worksheets connections are slower to read than a text file.

A second possibility is a high refresh rate for database connections. Open Slide show properties and go to the database tab. Select your database connection and click Edit. The refresh rate (in milliseconds) sets a timer to requery your database information. You can lower this rate is the presentation should be updated more frequently.

Some additional words need to be said about Microsoft Access databases. By default there is a delay in Microsoft Access between an update and the physical write action to the database. This can be influenced by changing a registry setting. Click Start on your desktop menu and choose Run... Enter regedit and click OK. Go to My Computer \HKEY_LOCAL_MACHINE \SOFTWARE \Microsoft \Jet \4.0 \Engines \Jet 4.0. Double click on the PageTimeout entry and set the Base to Decimal. At Value data you enter the minimum time in milliseconds you want to wait for an update. Decrease this setting to make the data available to other programs more current. A value of 100 or 200 milliseconds for critical applications should be no problem. For more information please consult the Microsoft documentation.

 

DataPoint suddenly stops working

Problems can occur when using the original version of Microsoft PowerPoint 2002 in combination with DataPoint. After a while it will appear that DataPoint stopped working. If you select a text box, the items in the DataPoint menu are not enabled anymore. This is caused by a bug in the Microsoft PowerPoint 2002 object model and is fixed if your install service pack 1 (SP1). This upgrade can be downloaded from Microsoft. To verify your current version of Microsoft PowerPoint, start it and choose About Microsoft PowerPoint from the Help menu. Your version is stated there.

 

If I select a textbox, the DataPoint items in the menu are disabled

If you have a text box linked to a DataPoint data connection, you can click on it in order to activate the text box, click on Text shape properties and change the connection properties. However when this text box is grouped with other text boxes or shapes, selecting it won't enable the Text shape properties in the DataPoint menu. This behavior is by design. In order to change the Text shape properties, ungroup the group object and select the text box.

 

I noticed that my records never go over position 10 when using a Microsoft Excel connection?

This is probably because you are using the default Excel values for a new connection. Click DataPoint > Slide show properties > Excel tab > Select your connection and press Edit.

Now change the Excel range you want to use or import into DataPoint. By default this is A1:I10. So if you want to use more than 10 rows put for example A1:I100 in there. Don’t worry about the maximum size but don't make it too big. A large selection range will slow down DataPoint. Also note that empty rows at the end of your range are ignored.
With DataPoint you have the ability to specify the ranges in your worksheets to speed up processing or for flexible selections in your document.

 

 

 

 


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